Frequently Asked Questions
Everything you need to know about your Voltas home experience.
What is the standard shipping timeframe for large appliances?
For large items like refrigerators and air conditioners, delivery typically takes 5-7 business days depending on your location. Smaller home essentials are usually delivered within 3-5 business days.
Do you offer professional installation services?
Yes, professional installation is available for all major appliances. You can select the installation add-on at checkout, and a certified technician will contact you within 24 hours of delivery to schedule an appointment.
What is your return policy for home products?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed appliances are not eligible for return unless a manufacturing defect is confirmed by our service team.
How can I track the status of my order?
Once your order is dispatched, you will receive an email and SMS with a unique tracking link. You can also track your order directly through the 'My Orders' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets. For high-value home purchases, we also offer No-Cost EMI options with partner banks.
Are Voltas products covered by a warranty?
All Voltas products come with a standard 1-year comprehensive manufacturer warranty. Specific components, such as compressors or motors, often carry extended warranties of up to 10 years.